“The way to procure insults is to submit to them: a man meets with no more respect than he exacts” : William Hazlitt (1778-1830)
What can I say about this ?
How often do we hear this thing today about military
izzat that is on constant decline on the societal ladder ? And our veterans and serving members alike are quick to point the finger at the bureaucracy. But what about the issues that are directly under our control ?
The world is moving towards an era of transparency, the end of
license raaj, RTI, simplification of procedures et al. But still we ourselves ensure at times that we live in an age of regressive approach. Or else why would we let others put into motion such a cumbersome procedure wherein in order to buy cars from CSD serving and retired defence personnel are made to undertake numerous rounds of Agencies, Depot Managers, and, this takes the cake - even tax barriers and excise staff !!!
‘The Tribune’, Chandigarh reports how officers, besides dealing with other documentary red-tapism, have to ‘
report’ to the CSD Depot Manager in Ambala Cantt alongwith a representative of the Agency to get their vehicles ‘
inspected’. This
inspection is also refused unless there are a certain number of cars available on a particular day. Moreover even the days are set when the ‘Manager’ would oblige serving and retired military officers with the ‘
inspection’. The Depot Manager then issues a slip which the officers have to carry to the excise staff manning excise barriers for obtaining a stamp on it. To put it shortly, the entire procedure is not only time-consuming and unwieldy but also utterly disgusting, retrograde and humiliating.
Since institutions such as the CSD exist for our welfare, I would request officers posted at Delhi to kindly apprise the concerned section at the AG’s/QMG’s branch about what is happening on ground and to simplify the procedure, and also, if I may put it crudely, immediately stop this nonsense. ‘
Adelphi’, Mumbai also needs to be taken in the loop. I’m sure the CSD staff (like always) would come up with a hundred justifications and excuses on this retrograde approach, but please do not buy such explanations !!! The Canteen Stores Department is meant to render services to fauj, not the other way around.
Following is a reproduction of what appeared in the newspaper :
The Tribune
Car through CSD : new system raises officers’ hackles
Our Correspondent
Ambala, August 20
Over 30 serving and retired officers of the Army showed resentment against the recently introduced system for purchasing car through CSD at the CSD depot in Ambala Cantt here.
Earlier, the Army officers had to deposit the amount of the vehicle to be purchased with the CSD depot in Ambala Cantt and the depot issued them the release order. After submitting the release order with the car dealer, the officers got the delivery of the vehicle. As per the new system, after getting the delivery of the vehicle, the army officers will have to report to the depot manger along with the vehicle and a representative of the dealer.
After checking the documents, engine number and chassis number of the vehicle, the depot will issue them a sale deed document and then only the officers will be allowed to drive their car. The Army officers have to face a lot of harassment while completing the formalities of the newly introduced system.
Most of the Army officers, even from Haryana, prefer to purchase vehicles from Chandigarh as the rate of sales tax is 2 per cent less there than in Haryana. Chandigarh does not have any CSD depot that is why the Army officers belonging to Chandigarh generally come to the Ambala CSD depot for purchasing vehicle through the CSD.
Around 35 retired and serving Army officers, including a serving Major from Kargil, went to Chandigarh yesterday to purchase vehicles after getting the release order from the CSD depot, Ambala. The depot issued them a “Rahdari” slip, which they have to get stamped from the sales tax barriers at Dappar (Punjab) and Dhulkot (Haryana).
Col Jaswant Singh (retd), a resident of Chandigarh, said the officials of sales tax barriers detained them for two hours and refused to put stamp on “Rahdari” paper. They had to further stay in the CSD depot for hours to complete the formalities. He said the situation was very humiliating for an Army officer. Other Army officers also expressed annoyance over the new system.
Meanwhile, regional manager of the depot Lakhwinder Singh refused to comment on the matter. According to information, the depot has been facing an acute shortage of officials, which led to delay in the completion of formalities.